🚦 Subscription Status

Subscriptions define what and when a user can access files and tools within the Aplos NCA system. Subscriptions are assigned one of for status levels. The four status levels and the restrictions for each are described below.

Active

This means that the subscription is in good standing. Users will have full access based on their roles within the system.

Restricted

This means that the subscription is active, but payment has not yet been made for the subscription. For 30-days, users can do the following:

• Manage users (if on a team or enterprise account)
• List any analyses
• Upload input datasets
• Conduct analyses

Users will not be able to download analysis results until the subscription is converted to Active.

Expired

At the end of a subscription period, the subscription immediately changes to Expired status. When in expired status, for the first 60 days, users will have limited access that includes the following:

• Manage users
• List any analyses
• Download analysis results

Users will not be able to upload input datasets nor will they be able to execute an analysis. After 60 days, users will not be able to do anything.

Disabled

A disabled subscription means that users have no access to the system. This status is applied to expired accounts after approximately 90 days and until deletion from the system.